Electronic Repair and Calibration Case Study
Nurse Call Handsets

Often, Nurse Call Handsets are damaged during their normal working life on the wards.
We work with NHS Trusts to reduce the cost of replacing nurse call handsets with new, extending the life of the original equipment, minimising waste and reducing their carbon footprint.
With our efficient process, damaged handsets are from a batch collected from a Hospital in London, tested, cleaned, repaired and returned to the Trust with 7 days.
The Problem
Frequently Nurse Call Handsets sustain damage during their lifetime due to the demanding and high paced nature of health care environments. Rather than adopting a wasteful solution of disposing and replacing these damaged units with new handsets, we are able to provide a more sustainable and economic solution.
Our Service
We collect damaged nurse call handsets from hospitals and other healthcare settings and carefully refurbish them so that they can be reused. This is a much more sustainable solution.
We recently collected a batch of Nurse Call Handsets from an NHS Hospital in London, completed our refurbishment process and returned the handsets within 7 days.
Our Process
The process of refurbishment involves 4 steps;
1. Testing – Each handset is tested to diagnose any functional issues.
2. Repair – Skilled technicians repair the issues identified in testing. Faulty components are replaced and functionality restored.
3. Cleaning – The handsets are meticulously cleaned, dirt is removed that may have accumulated during use.
4. Quality Assurance – After repair, the handsets are tested a final time to ensure full functionality and reliability.
Our efficient process helps minimise any disruption to the use of these handsets and the day to day runnings of healthcare settings and hospitals.

Our refurbishment service means that Hospital Trusts can benefit from reducing operational costs associated with buying new equipment. Our approach also supports sustainability by contributing to the reduction of electronic waste and reducing the carbon footprint attached to the manufacture and disposal of electronic devices.